Issue #03 of The Mac Memo is available for you – the decision-maker, leader, or information-technology-enthusiast – to enjoy at your leisure! This month, read about what Wilmac has planned for the upcoming holiday season, learn more about Call Archival, hear about our partner Calabrio and their WFM solution, and get to know our newest British employee, Garry White. Before you get ready for a lovely Thanksgiving dinner, get some operations advice, industry news, and high-quality information from our Call Recording and Voice Management experts.

Read the November 2021 Issue here.