Real-Time Decisions Support

In the world of Public Safety, every decision counts, and discovering a problem after it has occurred, just isn't good enough. For Public Safety call takers, dispatchers, and administrators, monitoring activity in real time can mean the difference between life and death.

Real-Time Decision Support allows supervisors and administrators to:

  • Monitor multiple communication channels simultaneously
  • Replay the last call on a selected channel or over a pre-defined search period
  • Instantly confirm what was said

With Live Call Monitoring, Instant Recall, and Last Message Replay, supervisors and administrators can gain unprecedented insight into events that just occurred or are still occurring, and then use this crucial information to best guide first responders and other emergency personnel.