Red Box Recorders Quantify

Red Box's Quantify Recording Suite is a comprehensive software-based data and Voice Recording solution designed to capture designed to capture emergency interactions across Emergency Communication Centers and enhance its mission-critical responses from Public Safety officials in the field.

Speed, accuracy, and reliability are prerequisites of any solution designed for the emergency services or other safety-focused organizations. Red Box’s Recording Suite helps the emergency services and other safety-focused organizations comply with internally and externally enforced regulations and standards which require the capture of important communications for record keeping. Their leading solutions provide the ability to verify important details, reconstruct events for evidence gathering, and improve quality and training procedures.

Quantify provides:

  • A software-based solution that needs no additional hardware
  • Scalable architecture
  • Seamless integration with established telephony, turrets, and Unified Communications
  • 360-degree event reconstruction
  • An intuitive, easy-to-use, web-based interface
  • Compatibility with CAD systems
  • Search and replay functionality with a built-in media player and easy export options
  • Compatibility with cloud-based services for Mobile Recording
  • Quality Management tools, including live monitoring and audio analytics

For Public Safety organizations, the recording of voice and data communications is key to providing a fast, efficient and well-organized response. Quantify Recording Suite captures communications across control rooms and from public safety workers in the field. This allows important details to be verified, incidents reconstructed for evidence gathering, and improvements made to quality and training procedures.

  • Accurately investigate incidents – By combining recordings from multiple sources with our event reconstruct tool it’s possible to build a visual timeline of events to compile evidence needed for investigations, audits and more.
  • Search for spoken words and phrases – With intelligent phonetic-based searching, quickly and accurately mine large volumes of audio content for spoken words and phrases.
  • Extensive connectivity – We integrate with the widest range of telephony and UC platforms to offer seamless recording solutions.

About Red Box

Red Box Recorders is a leading provider of Communication Recording solutions that store, retrieve, and analyze voice, IM, video, and other data for investigations, incident reconstruction, and Quality Monitoring. Red Box Recorders is trusted by leading organizations across Public Safety, financial services, Contact Centers, and government sectors.

Tags: Dodd-Frank Act PCI-DSS Public Safety Quality Management Quantify Red Box Recorders