In modern Emergency Communication Centers, most pieces of technology interact with multiple other systems, hardware, and software; Voice Recording and Digital Evidence Management systems are no exception. These systems must function together seamlessly, or else risk system downtime, operational failures, and loss of recordings or evidence.
At Wilmac, our Voice Recording and Digital Evidence Management systems integrate with a wide range of technologies, including:
- 9-1-1 Call Handling Systems
- CAD Systems
- Unified Communications Systems, including Skype for Business and Jabber
- Mobile Devices
- And more
If not managed properly, the differences in manufacturer, make, model, age, and product type can lead to integration issues, especially between competitor products, or as newer technology is introduced to situations where older equipment is predominant.
Wilmac specializes in systems integrations and is available to help make sure that the different systems, makes, models, versions, and types of technology in your Public Safety environment work together seamlessly. Our integration expertise can ensure that all your technology integrates together flawlessly so you can get the greatest return upon your investment.