Remote Management & Monitoring
With over 500 active installations to date, Wilmac has gained vast experience and knowledge, and using that knowledge we developed a remote management and monitoring solution. This proactive solution is intended to eliminate instances in which, for example, an end user discovers that they have not been recording for some period of time. RMM is available through our NOC (Network Operations Center), and is customized to proactively address known areas of risk.
- Enhancement over current monitoring solution capabilities—Customized to your environment, to proactively track and alert instead of alerting after event has occurred
- Highly efficient and effective way to minimize critical and major occurrences
- Reduces time and effort from the customer’s assigned resource(s) to the recording system
Tags: Managed Services Network Operations Center Remote Management and Monitoring Service