Automated Testing & Monitoring

Proactive testing, in the form of an Automated Testing and Monitoring solution, can mean the difference between remaining compliant and facing substantial legislative and financial penalty.

Wilmac offers Automated Testing and Monitoring solutions that support compliance by confirming all aspects of your communication infrastructure are ready for service at the start of each day. The capabilities within these solutions allow for true end-to-end automated testing. It also ensures that you are aware if calls are lost, when calls are not recorded according to policy, or are of poor audio quality.

Automated Testing and Monitoring solutions provide:

  • A full audit trail, with supporting evidence
  • Advanced reporting capabilities
  • Efficient identification and correction of issues before they become burdensome to the business
  • Increased oversight of voice trading and recording
  • Standardized testing capacity and frequency
  • Increased transparency
  • Vendor-independent testing and monitoring

Many other monitoring solutions are limited in scope and scalability; Wilmac’s Automated Testing and Monitoring solutions empirically tests services end-to-end, just as an engineer would.

Our solutions operate seamlessly with communications technologies including:

  • Phones
  • Call handling systems
  • Trading turrets/dealerboards
  • Unified Communications systems (Skype for Business, Jabber)
  • Voice Recording systems

As new technologies become available, Wilmac’s Automated Testing and Monitoring solutions will continue to add additional functionality and capabilities.

Tags: Automated Testing and Monitoring Compliance Financial Compliance Financial Services Nxtera Nxtera Automation Suite