NICE is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of data in real time from multiple sources, including phone calls, emails, chat, social media, and video. NICE solutions enable organizations to take the Next-Best-Action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets.
NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.
NICE's leading solutions for Contact Centers include:
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