Meet Our Service Team
Our engineers are highly educated, trained, and certified. We have the largest team of certified Call Recording Service Engineers of any vendor in North America, all of whom are factory trained and certified on the latest software versions for every system we support. Wilmac's engineers are all Tier 3-level certified.
All of our engineers participate in Professional Development. Training at Wilmac encompasses more than just the technical skills. We invest in personal and professional empowerment training for all of our employees. This training allows our people to grow and become the best they can possibly be, and in turn, it’s what makes them want to go the extra mile to help you. We see the value of this professional development every day, and want to extend this benefit to you.
Wilmac supports a variety of technologies that may be appropriate for your specific environment. Each member of our service team is factory trained and certified on these systems, and also spends time continually updating their collective knowledge base regarding these technologies. At Wilmac, we encourage our team members to never stop learning and developing their skills.