Integrating Skype for Business or Cisco Jabber with your Communication Recording system is one step you can take to move closer towards a comprehensive Unified Communications goal.
Integrated recording solutions can seamlessly collect, archive, and analyze data from various channels, including:
- Voice interactions, including peer-to-peer voice sessions and conference calls
- Audio from video calls
- Mobile communications
- And more
In many cases, companies can even use their existing recording system to collect data from Skype for Business or Cisco Jabber interactions. This adds value to your existing recording system, while helping you fully realize the many features and benefits of Unified Communication.
Tags: Integration Services