Call Recording systems utilized for financial environments need to be reliable, accurate, resilient, secure, and scalable – all while staying compliant with federal mandates and requirements. Organizations required to record calls must minimize the risks of becoming noncompliant. In this industry, acquiring accurate and actionable information can seem difficult.
At Wilmac, we are consultative experts with specialized knowledge of compliance recording systems and the essentials and nuances of today's compliance regulations. Our Operational Assessment program is a valuable tool for organizations to capitalize on this expertise.
During the assessment, we look at all people, processes, and technology pertinent to your Compliance Recording system. We then identify gaps and areas for improvement. The report we provide will include actionable recommendations for how to establish best practices, and become or remain legally compliant.
Our thorough Financial Compliance Assessment, conducted by industry-leading Subject Matter Experts (SMEs), can uncover gaps and improvement opportunities specific to your organization, technology, and processes. Contact us today for more information.