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Resources

From blogs and events to webinars and eBooks, our resources cover all the latest on Compliance, Customer Experience, and Voice Data Management in the digital landscape. 

Wilmac’s Voice Archive Management Series V2: Wilmac Extraction

Wilmac’s Voice Archive Management Series V2: Wilmac Extraction

Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...

The Mac Memo: April 2022

The Mac Memo: April 2022

The seventh issue of our monthly newsletter, the Mac Memo, is up! From the last Mac Memo until now, Wilmac has been up to a lot of different exciting things that this issue will cover. In the April 2022 issue, we congratulate our sales interns as they come close to...

Wilmac to Attend ROC on Tech 2022

Wilmac to Attend ROC on Tech 2022

The Greater Rochester Chamber of Commerce and its member technology companies are putting on a brand-new full day conference called ROC on Tech 2022! On April 13th, Wilmac will be attending the conference to exhibit our voice archiving, compliance, and customer...

On-Demand Webinar: Gaining Control of Your Voice Data with Wilmac

On-Demand Webinar: Gaining Control of Your Voice Data with Wilmac

Wilmac has been the home of voice specialists since 1957... yet not many people or organizations know about us. What we do is complex, but necessary. It's technical, but relevant to many organizations. We classify ourselves as "voice specialists" because that's what...

The Mac Memo: March 2022

The Mac Memo: March 2022

Check out the sixth issue of the Mac Memo! In the March 2022 issue, you'll catch a glimpse of the exciting events and webinars Wilmac is involved in from March to April. We welcome the Director of Service Operations, Christina Cavaleri, to the Wilmac Pack and give...

Attain Efficient Incident Reconstruction with NICE Inform Organizer

Attain Efficient Incident Reconstruction with NICE Inform Organizer

One of the most important aspects of having efficient incident reconstruction in the public safety setting is organization. Information assembly, debriefing, and distribution doesn’t have to be burning and carrying CDs and DVDs or emailing .wav files around to...

Wilmac to Attend Enterprise Connect 2022

Wilmac to Attend Enterprise Connect 2022

Wilmac will be attending the Enterprise Connect Conference & Expo from March 21-24 in Orlando, Florida! This will be the first time representatives from the Wilmac team will be attending a major customer experience and contact center conference as we continue...

New PolyAI Partnership Offers Exciting AI-Driven Solution

New PolyAI Partnership Offers Exciting AI-Driven Solution

Wilmac is excited to announce a new partnership with PolyAI, an industry-leading technology provider for enterprise voice assistants. The increasing complexity of customer demands has made the value of a reliable and sophisticated AI voice assistant that much higher....

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