Financial Services Webinars


Value Added Services for Recording Solutions

January 28, 2016

Compliance Recording can be a challenge for financial organizations of all sizes. Solutions have simultaneously become more crucial for compliance and more complex in terms of design and upkeep.

Watch our webinar on Value Added Services for Compliance Recording to learn more about our customizable solutions to many common problems:

  • System Design & Configuration Consulting
  • How to Manage Legacy Systems & Data
  • Enhanced Managed Services – Remote Monitoring, Retention Programs for Retired Assets, and more.

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Right Product, Right Features for Financial Recording

October 15, 2015

Recording systems in Financial Service Environments are built for compliance and verification. When designed, implemented, and supported properly, these systems offer 100% recording through a simple, but powerful, platform.

Unfortunately, many companies struggle with their call recording system for a variety of reasons - They were sold the wrong system for their environment, strict IT security polices impact functionality, and/or frequent system failures.

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Managed Services for Call Recording

June 25, 2015

Without proper proactive management, customer service and support, call recording users risk losing recordings making them subject to litigation, fines, and complaints that result in tangible loss.

Recent studies have found that fines and litigation costs currently exceed $1 billion annually, and further compliance and new regulations are expected to double over the next 3 years.

Building on our strong foundation of exceptional professional services, we’ve developed Enhanced Services to comprehensively address all potential support needs of call recording users. These customized add-on services protect customers from potential fines and litigation: Remote Monitoring via our Network Operations Center, Managed Administrative Support Services, Custom System Routines, Intelligent Automated Routines, Operational Assessments, and Functional Integrity Checks.

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Supporting Today's Compliance Recorders

May 21, 2015

Between government regulations and increased internal compliance practices, the call recording solutions deployed at organizations have never been of more importance. Companies have been changing their approach to procuring, installing, and most importantly, supporting these systems to ensure uptime and compliance.

Additionally, call recording solutions are no longer simple, appliance-like systems. Their functionality and performance is critical, and installing and maintaining them is more complex than ever.

Ensuring that your solution is functioning correctly is of the utmost importance, and we will share our insight gathered over many years in the industry on how to successfully achieve compliance, risk mitigation, and business continuity.

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Tags: Financial Services Webinar