From the moment a public safety dispatcher answers a call, their response and subsequent actions have the ability to significantly impact lives. As the first point of contact in an emergency, these call takers are tasked with initiating the dispatch of first...
What is Next-Gen 911? Next Generation 911 (otherwise known as Next-Gen 911 or NG911) has been a hot topic around the public safety industry. Because most 911 systems were originally built using analog technologies, public safety answering points (PSAPs) across the...
Watch Wilmac’s Guide to Legacy Voice Archive Management on-demand as Emily Miller, Wilmac’s Marketing Support Specialist interviews Mark Huber, Manager of Presales Support on Voice Archive Management – what it is, what it means, and what it can do for you. This webinar is the final installment of a short essay series located on Wilmac’s blog. Wilmac’s Guide to Legacy Voice Archive Management will talk through real-life examples and obstacles faced in the Voice Archive Management space while giving you a clear direction to take if your organization is ever in a similar situation.
