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Blog & Events

At Wilmac, we keep companies in-the-know and empower them with the insights and solutions they need to transform their communications and come out on top in the digital landscape.

From Monitoring and Compliance to Voice Data Management, Workforce Engagement Management, and Cloud-based Communications, our blog covers all the latest solutions, industry news, and events. If you have any questions or need assistance, reach out to us.

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eBook: Enterprise Voice Archiving for Non-Dummies

eBook: Enterprise Voice Archiving for Non-Dummies

Do you record calls in your organization for compliance or quality purposes? Then what we do at Wilmac is relevant to you... and this eBook will give you great insight on how we can help you manage your voice needs. In Enterprise Voice Archiving for Non-Dummies, join...

The Mac Memo: May 2022

The Mac Memo: May 2022

The May 2022 issue of the Mac Memo is ready for you to read! Issue #08 offers an exciting content corner, where you can read Wilmac's Voice Archive Management Series V2 essays on our Enterprise Voice Archiving solutions. For even more info on EVA, you can download our...

Contact Center Pipeline: Protecting Your Most Sensitive Data

Contact Center Pipeline: Protecting Your Most Sensitive Data

Wilmac was recently mentioned in Contact Center Pipeline's May 2022 publication. CEO of Maintrax Scott Bakken wrote an article titled, "Protecting Your Most Sensitive Data" that centered around automated conversational redaction of audio and transcripts for compliance...

Wilmac’s Voice Archive Management Series V2: Continuity Automated

Wilmac’s Voice Archive Management Series V2: Continuity Automated

Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...

Wilmac’s Voice Archive Management Series V2: Continuity Replay

Wilmac’s Voice Archive Management Series V2: Continuity Replay

Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...

Wilmac’s Voice Archive Management Series V2: Wilmac Extraction

Wilmac’s Voice Archive Management Series V2: Wilmac Extraction

Since Fall 2021 when we first published Wilmac’s Voice Archive Management Series, a lot has changed at Wilmac and in the technological environment. Wilmac has recategorized its solutions within the “Enterprise Voice Archiving” category, brought all software...

The Mac Memo: April 2022

The Mac Memo: April 2022

The seventh issue of our monthly newsletter, the Mac Memo, is up! From the last Mac Memo until now, Wilmac has been up to a lot of different exciting things that this issue will cover. In the April 2022 issue, we congratulate our sales interns as they come close to...

Wilmac to Attend ROC on Tech 2022

Wilmac to Attend ROC on Tech 2022

The Greater Rochester Chamber of Commerce and its member technology companies are putting on a brand-new full day conference called ROC on Tech 2022! On April 13th, Wilmac will be attending the conference to exhibit our voice archiving, compliance, and customer...

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