Today’s Call Recording Challenges

The ongoing changes in the Call Recording industry, along with the increase in government regulations, have forced organizations to change.

Your System, Your Schedule. Don’t Let the Manufacturer Dictate Your Timetable

Between Wilmac and Market Communications, extended support for EOL recording and turret systems is available.

Project 43: Broadband Implications for the PSAP

The Association of Public-Safety Communications Officials (APCO) International recently announced the launch of Project 43.

Hosted Solutions – Why You Should Move to The Cloud

More and more data is available online than ever before. Have you considered transitioning your Voice Recording system to a cloud-based solution?

Wilmac Attends New Jersey NENA Conference 2016

Wilmac’s Public Safety Solution Manager Joe Grube Attends New Jersey NENA Conference 2016

Exciting News! We’ve Partnered with BT to Provide Enhanced Financial Compliance Solutions.

We’re excited to officially announce our partnership with BT, and are looking forward to bringing great value to the Financial Compliance market.

NPST Appreciation Week: Thank You PSAP Call Takers!

Thank you to the behind-the-scenes, incredibly crucial individuals who man emergency communication contact centers.

Get the Most Out of Your Call Recording Solution

Are you utilizing every facet of your Voice Recording solution?

NJ NENA Fall Meeting

I recently had the pleasure of representing the Wilmac Public Safety Practice Group at the NJ NENA Fall Meeting.

Do You Know Your System's End of Life Date?

Your Call Recording systems' End of Life date is likely one of the furthest things from your mind when you are upgrading or purchasing a new system.

Joe's APCO Conference 2015 Experience

I had the opportunity to attend APCO 2015 in Washington DC this year.

Questions to Ask When Hiring a Consultant

Investing in Consulting Services can have valuable and tangible impacts on the operations of your organization.