Red Box Recorders

Red Box Recorders

Company Profile:

Red Box Recorders is a leading provider of communication recording solutions that store, retrieve, and analyze voice, IM, video, and other data for policy and legal compliance, fact verification, business investigation, and Quality Monitoring. Red Box Recorders serves the needs of:

  • Contact Centers
  • Financial service institutions
  • Public Safety organizations
  • Governments

With over 20 years in the industry, Red Box is committed to continuous research and development and has forged a reputation for developing unique, high-quality software. Red Box designs its solutions in-house to be scalable for businesses of all sizes, and flexible to respond to evolving regulations, challenges, and needs. For more information, visit

Wilmac & Red Box Recorders Partnership:

Red Box's flexible, secure, and resilient recording solutions address regulatory needs and take the headache of out of compliance. Partnered with Wilmac, our customers can avoid non-compliance and fines by capturing voice and data communications for record keeping, investigations, Quality Monitoring, and more. Red Box's capture and replay functionality, Workforce Optimization options, compliance recording solutions, and incident reconstruction and auditing solutions help our customers, regardless of their organizational size, to remain compliant and efficient.