To more effectively meet today’s omnichannel contact center needs, NICE InContact has combined to help customers achieve their business goals with market-leading cloud technology. CXone is a unified cloud customer experience platform that transforms the way contact centers achieve their customer experience goals.
Through a powerful combination of technology and innovation, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud. For more information, visit https://www.niceincontact.com/
Wilmac & InContact Partnership:
As longstanding, premier business partners with NICE, we are always looking to expand our product portfolio with their industry leading solutions. InContact’s CXone solution is a progressive solution that meets many of our customers needs, and fits perfectly into the Wilmac portfolio of Contact Center solutions.
Transitioning away from hardware-based installations to the cloud can be cumbersome. InContact and Wilmac can alleviate many of the difficulties of this process through cutting edge, transitional technology paired with exceptional customer service and support. Transform your Contact Center today – learn more about CXone here!