Wilmac Customer Recognized with NICE's PSAPs' Finest Award

Aug 29, 2016

In recognition of his exceptional performance and contributions to the field of Public Safety communications, longtime Wilmac customer Steven Sharpe – the Director of Emergency Communications at Genesee County Sheriff's Office – has been awarded NICE's 2016 PSAPs' Finest Director of the Year award.

Sharpe, who was nominated by Wilmac's Director of Public Safety, Joseph Grube, joins four other exemplary Public Safety Communications professionals to be recognized this year.

"I've had the pleasure of knowing Steve since he entered the field of 9-1-1, and have had the opportunity to see how he's embraced his career and advanced not only himself and his agency, but his surrounding partner agencies," said Wilmac's Joseph Grube. "Everything Steve does is for the benefit of the public we all serve. It’s great to see his hard work and dedication recognized."

With this award, Wilmac is pleased to join NICE and the rest of the Public Safety Communications industry in recognizing the outstanding dedication and commitment that Sharpe exemplifies in every aspect of his career. It is our pleasure to work alongside and provide support for Steve, the Genesee County Sheriff's Office, and other PSAPs and Public Safety organizations across the United States and Canada.


Wilmac is the premier global provider of sales, professional services, and support for the world's most widely used recording technologies. Wilmac's Call Recording experience and expertise serves a variety of industries including Contact Centers, Financial Compliance institutions, and Security and Public Safety organizations. As a leading Call Recording specialist, with expertise that extends far beyond just one product or one manufacturer, Wilmac's sales approach is consultative and ensures customers are matched with the best and most appropriate recording solution for their specific environment, industry, and needs.

Wilmac is headquartered in Rochester, NY, with offices in New York City, Philadelphia, PA, and Toronto, ON. Find news and information at www.wilmacco.com. Follow @WilmacCompany on Twitter.


NICE (NASDAQ: NICE) is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE solutions help the world's largest organizations deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies, are using NICE solutions. www.nice.com