Since 1957, we have helped organizations successfully procure, manage, and maintain their Voice Recording solutions. Our vendor-agnostic portfolio consists of cutting-edge technology, paired with a consultative sales approach that ensures we are able to meet any need of our customers.
Wilmac is the premier global provider of comprehensive solutions, professional services, and support for the world’s most widely used recording technologies. Wilmac’s Call Recording experience and expertise serves a variety of industries including Contact Centers, Financial Compliance institutions, and Security and Public Safety organizations.
With nearly 60 years in the industry and expertise that extends far beyond just one product or one manufacturer, Wilmac’s sales approach is consultative and ensures customers are matched with the best and most appropriate recording solution or services for their specific environment, industry, and needs.
Wilmac’s broad range of services include pre-sales system design and engineering, project management, implementation, training, and ongoing maintenance support. Additional value-added services include legacy voice data management, Remote Monitoring, Staff Augmentation, global support coverage, legacy recorder support, and more.
Wilmac is headquartered in Rochester, NY, with offices in New York City, Philadelphia, PA, and Toronto, ON.