For Public Safety Answering Points (PSAPs), recording everything that goes on is critical. As texts to 9-1-1 become more prevalent, the recording and archiving of these text messages is becoming just as important as recording a traditional 9-1-1 call.
While Text to 9-1-1 is all the buzz lately, only 8% of PSAPs are actually accepting messages. Everyone recognizes the growing need to accept texts to 9-1-1, so why aren’t more PSAPs accepting text messages, and what’s the best approach to start?
In our webinar on Text to 9-1-1, we discuss:
- The prevalence of Text to 9-1-1
- How Text to 9-1-1 fits in the overall Next Gen 9-1-1 framework
- Different deployment options
- Text to 9-1-1 and Voice Logging Integrations
We will look at NICE System’s integration solution and how it can streamline your operations and bring clarity to incident investigations. Managing all aspects of emergency data takes careful planning and insight. Text to 9-1-1 plays a key role in bringing order to the chaos of digital evidence. As such, an advanced multimedia logging solution - one that can streamline your operations and bring clarity to incident investigations - becomes an integral part of the investigative process.
Text to 9-1-1 is becoming a reality. Advanced solutions in emergency communication centers facilitate both the acceptance of text messages, and the easy use of that content as part of the post incident investigation or review.