Teleopti, a top, global provider of Workforce Management software, offers a world-class WFM solution that is sophisticated, localized, and easy to use. Teleopti focuses on helping Contact Centers, back offices, and retail stores improve customer service, employee satisfaction, and profitability through optimized, automated forecasting and scheduling. Teleopti’s goal is to help customers strengthen their competitive edge through optimized customer service, operational efficiency, and communication. Read more about Teleopti and our partnership here.
Tags: Contact Center, Teleopti, Workforce Management