RECITE

RECITE by Numonix is an award-winning interaction recording suite that helps you boost business success and ensure compliance. RECITE delivers unique insights into employee-customer interactions by capturing content from multiple media modalities, including voice, video, screen, and chat/IM.

Available in both enterprise and service provider editions, Numonix's award-winning RECITE is deployed globally in Contact Center, customer service, financial, and Public Safety applications.

Benefits of Numonix RECITE include:

  • All-in-one interaction recording and Quality Management solution
  • Compliant with regulations, including PCI-DSS, HIPAA, BASLII, and more
  • Provides unique insights into employee/customer interactions
  • Compatible with Skype for Business
  • Customizable security profiles
  • Comprehensive range of integrations with virtually every available PBX and UC platform
  • Built-in encryption and security components
  • Complete audit trail of interactions
  • Scalable from five to 500,000 users
  • Customizable to meet the unique needs of vertical market industries