RECITE by Numonix is an award-winning interaction recording suite that helps you boost business success and ensure compliance. RECITE delivers unique insights into employee-customer interactions by capturing content from multiple media modalities, including voice, video, screen, and chat/IM.
Available in both enterprise and service provider editions, Numonix's award-winning RECITE is deployed globally in Contact Center, customer service, financial, and Public Safety applications.
Benefits of Numonix RECITE include:
- All-in-one interaction recording and Quality Management solution
- Compliant with regulations, including PCI-DSS, HIPAA, BASLII, and more
- Provides unique insights into employee/customer interactions
- Compatible with Skype for Business
- Customizable security profiles
- Comprehensive range of integrations with virtually every available PBX and UC platform
- Built-in encryption and security components
- Complete audit trail of interactions
- Scalable from five to 500,000 users
- Customizable to meet the unique needs of vertical market industries