NICE

NICE

NICE is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of data in real time from multiple sources, including phone calls, emails, chat, social media, and video. NICE solutions enable organizations to take the Next-Best-Action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets.

NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

  • NICE INFORM
    • Real-Time Decision Support: Inform Monitor, Inform verify
    • Information Management and Synchronization: Inform Reconstruction, Inform Organizer
    • Performance Management: Inform Evaluator, Inform Reporter, Inform Audio Analytics
  • NICE Trading Recording
    • NICE Trader Replay Authorization
    • Audio Examiner
    • Fusion
    • Compass
    • Holistic Surveillance: Communication Surveillance, Trading Surveillance
  • NICE Uptivity
  • NICE Engage
  • NICE AIR
  • NICE IEX TotalView