Manage & Assess

Manage & Assess

After communications are captured and archived, it is critical to ensure that the recorded data is quickly and easily accessible if needed for incident reconstruction, analytics purposes, Quality Assurance/Quality Improvement, or information sharing.

Wilmac's portfolio of products offers several applications and programs that can give you power over collected data, including Speech Analytics, QA/QI, and options for publishing and sharing with individuals or groups outside of your organization.