Regulations

Contact Centers - Regulations

Contact Centers face strict regulation regarding communication archiving, transaction and sales handling, and recording. Knowing what, when, and how to adhere to these regulations is a major undertaking, with threatening penalizations if neglected.

Wilmac's Contact Center Subject Matter Experts (SMEs) have extensive knowledge and understanding of the Contact Center space, and are available to help you design, select, purchase, service, and support Call Recording solutions that will help your Contact Center adhere to necessary regulations.