OAISYS

OAISYS provides easy-to-use, practical, and affordable Call Recording solutions in support of regulatory compliance and Quality Monitoring requirements. Available across a complete range of deployment and access options, OAISYS Call Recording software applications offer certified interoperability with leading business communications system providers. OAISYS' products were developed with an understanding of the needs of small-to-medium sized businesses to digitally capture phone-based interactions with the ability to simply retrieve, playback, and store these communications.

Their key products, Tracer and Talkument, help organizations manage risk and improve quality, dispute resolution, and customer retention while ensuring regulatory compliance.

As of March, 2014, business communications leader Mitel purchased OAISYS. Wilmac's ability to support OAISYS continues, even though the product is no longer available for sale



Tags: Interoperability OAISYS Quality Monitoring Talkument Tracer