We know there are many people who have been frustrated and dissatisfied with the service (or lack thereof) they’ve received from other Call Recording providers. At Wilmac, we pride ourselves on our consultative sales approach that takes the time to assess your current infrastructure and processes, uncover your goals and objectives, and work with you to create a custom-made solution. We are business partners with industry-leading manufacturers – including NICE, Teleopti, KnoahSoft, and Red Box – but work with our customers in a vendor-agnostic fashion to ensure that each customer is matched with the best solution available.
Moreover, our highly-skilled services team and excellent track record of customer satisfaction is second to none. Our sales and service team members have extensive experience in the industry and prioritize being of service to our customers in all things. All integration, implementation, and follow-up support is performed by a team of factory-trained and certified professionals. We truly are client advocates that partner with you to ensure you are supported in all aspects of your Voice Recording Solutions.
Tags: Consulting Services, Integration Services, Legacy Voice Management, Managed Services, Professional Services, Staffing Services