Technical systems in a Public Safety environment are truly mission critical, in the most literal sense. In a Public Safety environment, having working phones, radios, computers, CAD systems, 9-1-1 Call Handling Systems, and other IT products truly can mean the difference between life and death.
To help ensure that all mission critical systems are functioning optimally 24/7, Wilmac offers Public Safety Systems Monitoring solutions. These systems have the ability to remotely monitor all technical components in an environment, and can provide real-time alerts if a problem occurs.
With Public Safety Systems Monitoring, systems administrators can be assured that:
- All voice communications are being captured according to policy
- Routine tasks are performed on schedule
- Updates, upgrades, system patches, and hot fixes are applied in a timely manner
- All IT systems, regardless of manufacturer or product type, are being monitored for optimal application performance
- System failure, error, or downtime is reported immediately
If a problem is identified, many issues can be resolved remotely, and if it cannot, Wilmac is always available to come on-site to perform any service and support needed.
We understand that IT systems must work, and must work well. With Public Safety Systems Monitoring, Wilmac can support you by providing monitoring and management solutions that far exceed traditional SNMP.
Contact us today to learn more about ensuring optimal application performance in your mission critical environment.
Tags: Public Safety