Public Safety Applications
Trunked Radio
NICE's Trunked Radio solution is the only system that captures all voice traffic — even direct handset to handset and off network calls — and all signaling information by recording digital information directly from the core of a trunk network.
Benefits/Features
- Total scenario reconstruction of telephone and radio communications and data
- Simplified and fast searches reduce workload
- Capture and control channel data without expensive LORI/LOMI cards
- Minimize complexity, cost and space requirements
- As the only Smart Zone solution certified by Motorola, we have access to the latest development information and can ensure compatibility as well as simple and smooth upgrades
Scenario Replay
Scenario Replay is a powerful, multi-channel search and replay application used to find and distribute transmissions quickly and efficiently. In addition, this application allows users the ability to reconstruct conversations that took place over the radio and telephone.
Benefits/Features
- System wide, configurable views of all calls with transmission information
- Search on any data available from the recorder (date, time, duration, channel, user ID, etc.), and save search criteria as a scenario for future evaluation
- Cascade searches using filters with multiple criteria to find exact calls with minimal effort
- Search all systems from one workstation; number of channels searched is only limited by recorder size
- Advanced integration with trunked radio systems provide a graphic view of events
ANI/ALI
Automatic Number Identification (ANI) and Automatic Location Identifier (ALI) call tagging captures caller phone number and location, along with voice recordings, for enhanced searching and playback.
Benefits/Features
- Supports multiple data forms to ensure all information is captured
- Multiple bids, to increase accuracy or track mobile callers
- Extra processing on data improves efficiency and comprehension
- Configurable logging of serial data for debugging, setup, capture and accurate storage
- Channel mapping based on call taker position or trunk ID
Last Message Replay
Last Message Replay allows calls to be instantly recalled with a single click. As a software only application, there is no need to purchase and maintain additional hardware.
Benefits/Features
- Includes advanced replay features such as AGC, Silence Skip and Noise Reduction
- Users can annotate messages with text, speech or a flag to identify specific events
- All users can be configured from one workspace to assure security and protection of sensitive data
- Configurable windows display all desired call details in a simple to use, graphical interface
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Operations Supervisor
Hydro One Brampton