"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
NiceCall Focus III
NiceCall Focus III is a full-featured, compact recording solution designed to meet the needs of small to medium organizations, like bank and insurance company branches and financial trading floors. These users seek a powerful and cost effective recording solution that answers mandatory requirements for proactive implementation of voice compliance solutions. Utilizing advanced PCI technology, NiceCall Focus III is an inclusive solution with a range of applications, originally developed for larger sites, now also suitable for small and medium sites without any loss of functionality. The system can be used as a stand alone unit or as a component in a complete enterprise wide voice compliance solution.
Benefits
- With minimal and tool free maintenance requirements, this single box, fully featured solution has a low total cost of ownership and a reduced mean time to repair
- Easily integrates with existing infrastructure and utilizes an enhanced security system
- Flexible and user friendly applications
- Fast and easy to access and retrieve calls
- Integrates with NICE's centralized enterprise storage center, ideal for distribution sites
Features
- Records up to 48 channels per unit with a mix of both analog and digital interfaces
- Can store up to 50,000 hours of recordings
- Advanced Quality Monitoring applications
- Extended redundancy options include RAID1, power supply and dual archiving options
- Optional CDR/CTI integration with major switch vendors