NICE Systems

NICE Systems is the leading provider of intent-based software solutions that enable organizations to improve business results through enhanced customer experience and compliance. NICE’s comprehensive solution set also empowers organizations to prevent financial crime and enhance safety and security measures. Read more about NICE and our partnership here. 

In addition to current NICE offerings, Wilmac’s highly trained, certified, and experienced Subject Matter Experts (SMEs) are familiar with many of NICE’s solutions and systems that are now considered “legacy”. To support our customers, regardless their system’s age, Wilmac provides a portfolio of legacy offerings, including: consulting services for complete compliance assurance, ongoing maintenance and support for EOL/legacy systems, long-term replay systems setup and support, and data migration options.

Tags: Legacy Product Support, Legacy Recording, Legacy Voice Management, NICE, NICE AIR, NICE Engage, NICE IEX, NICE Inform, NICE Trading, NICE Uptivity

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