It is estimated that 12.1 billion mobile devices will be in use by 2018. Thanks in large part to a shift in the way people communicate overall (you’d be hard pressed to find an adult who doesn’t have a cell phone in his or her pocket), an increasing number of these mobile devices are being used for business interactions. In addition to regular day-to-day business communications, mobile phones and other mobile devices are being used to:
- Communicate directly with customers, coworkers, and clients
- Contact help and emergency services
- Conduct complex financial trades and swaps
- Facilitate purchases and other transactions
- Expedite problem resolutions
- And more
The proliferation of mobile devices – including, but not limited to smartphones, tablets, and iPads – means that having a comprehensive plan to manage these communication channels is more imperative than ever, especially if you work in an industry that requires business communications be recorded for compliance verification or transaction reconstruction.
Wilmac offers Mobile Recording solutions that are:
- Easy to manage
- Safe and secure
- Require little or no additional hardware
- Product/manufacturer independent
In addition to Mobile Recording, Wilmac offers recording solutions for a variety of communication channels, including landlines (PBX, TDM, and analog), VoIP, radios, trading turrets/dealerboards, and Skype for Business.
So if you’re looking to begin recording conversations conducted on smartphones and other mobile devices, or if you’re looking to restructure your entire recording environment, Wilmac can help. Contact us today to learn more about Mobile Recording.
Tags: Compliance, Mobile Recording, Skype for Business, Unified Communication