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73 State Street, Rochester, NY 14614 | 7 Penn Plaza, Suite 217, New York, NY 10001
80 Richmond Street West, Suite 902, Toronto, Ontario M5H 2A4

Call Recording Solutions | Call Center Solutions | Financial Compliance Call Logging | Public Safety Compliance | Call Recording Systems | Mirra IV
NiceCall Focus III | NiceLog 8.9 | NICE Perform | NICE Perform eXpress | NICE Inform
Wilmac
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
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Fill out the form below to receive
news and updates from WILMAC.
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton

Mirra IV

In many cases today, organizations require a small and compact management, incident review and recording solution. With the specific recording needs of smaller organizations and recording sites in mind, NICE has designed and developed a system to provide an all-in-one solution — Mirra IV. Mirra IV delivers the best technology, functionality, total cost of ownership and maintainability. Coupled with a multitude of features providing organizations with all their audio monitoring, capture, analysis and storage needs in the form of a single, compact unit, Mirra IV provides the ultimate in true value to your organization.

Benefits

  • Supports 4 to 48 Browser based interfaces simplify deployment, administration and maintenance
  • Standard storage capacity holds up to 6 years of instantly accessible recordings
  • Minimal training, support and maintenance required; installation is fast and simple with a wizard based setup and built in support tools
  • Graphical user interfaces for uncomplicated use

Features

  • Supports 4 - 48 channels with a mix of both radio and telephony
  • Synchronous playback of up to 16 channels
  • External time synchronization
  • Tone detection and cancellation, as well as beep tone insertion, for analogue lines
  • Media library application simplifies search of historical records
Mirra IV