Customer Support

The Wilmac Service Team is dedicated to providing our customers with the best service and support in the industry. Our customers can contact our service team with any questions or comments about their solution, maintenance contract, or any other service related inquires.

Additionally, remote support is available for customers who have already opened a service ticket. Use this link to connect with a Wilmac Service Technician.

Our customers also have access to Customer Connect, which provides product user manuals, regularly updated security bulletins and antivirus certification, and answers to FAQs. Customers can also contact the Wilmac Service Team for support.

Not already our customer? We’d love for you to become one! Contact us today so that we can start a conversation, and hopefully, a partnership.


Tags: Service Request, Services, Support

Have a question? For assistance call 1.800.836.1160 or send us a message.