Wilmac is the premier global provider of sales, professional services, and support for the world’s most widely used recording technologies. Wilmac’s Call Recording experience and expertise serves a variety of industries including Contact Centers, Financial Compliance institutions, and Public Safety and Security organizations.
As a leading Call Recording specialist, with expertise that extends far beyond just one product or one manufacturer, Wilmac’s sales approach is consultative and ensures customers are matched with the best and most appropriate recording solution for their specific environment, industry, and needs.
Wilmac’s comprehensive service portfolio includes pre-sales system design and engineering, project management, implementation, training, and ongoing maintenance support. Additional value-added services include legacy voice data management, remote monitoring, staff augmentation, global support coverage, legacy recorder support, and more.
With nearly 60 years of Call Recording history, Wilmac combines extensive industry experience with technical expertise and the largest team of certified Field Service Engineers to ensure customers receive the best and most appropriate products, services, and support.
Wilmac is headquartered in Rochester, NY, with offices in New York City, Philadelphia, PA, and Toronto, ON.
Find news and information at www.wilmacco.com. Follow @WilmacCompany on Twitter.
Tags: Contact Center, Financial Compliance, Implementation and Deployment, Legacy Product Support, Legacy Voice Management, Maintenance, Professional Services, Project Management, Public Safety, Remote Management and Monitoring, Staff Augmentation, Support, Training