WILMAC
The leading provider of and solutions.
Wilmac is the leading provider of call recording systems, call recording solutions and call center monitoring solutions. As an certified business partner and business partner of NICE, our product range consists of the highest quality, innovative call recording systems. We customize solutions to satisfy your business objectives and needs, providing our customers with results that give them an advantage. Whether you are looking to improve quality, productivity, effectiveness, profitability, or decrease operational costs, Wilmac's Sales team will work with you to find the best fit call monitoring and call recording available.
Fueled by the experience and strong principals gathered over the past 56 years, we dedicate ourselves to providing our customers with unparalleled service and support. Our service team, as NICE authorized service providers, is staffed by factory trained and certified professionals. With an excellent record of implementation, training, support and follow up consultation, Wilmac's Professional Service team guarantees that all customers will receive the ultimate performance from their call recorder system. We understand your call monitoring needs and ensure that the phone recording system you purchase is always available to meet them.
We are also excited to announce our new Partner Program. The program is designed to provide partners with the opportunity to strengthen and expand capabilities and customer reach. With tiered participation levels, we invite you to discover more about the program.
"My first real support experience with Wilmac was nothing short of exemplary! Not only helpful, informative, friendly and accommodating, Wilmac was a pleasure to deal with - I cannot emphasize this enough. Our overall experience has been excellent, and I am a firm believer that it is directly attributable to the
Wilmac employees."
Jeff Zammit
Operations Supervisor
Hydro One Brampton
Planning, organizing and managing your call recording project is a task our Professional Services team has perfected throughout the years. To learn more about our successful, thorough process click here.
Customer Service
Before, during and after installation, we are dedicated to providing our customers the best service and support possible. To learn more about our commitment to our customers, click here.
Remote Support
To ensure that our customers receive timely, professional support, we offer remote access from our certified technicians. To learn more about this flexible, cost effective option, click here.